FREQUENTLY ASKED QUESTIONS
Your Support – FAQs
We’re excited to support you!
With experience assisting thousands of students through DSA learning support, we take pride in our 97% recommendation rate—you’re in great hands.
Our Support Consultants are highly skilled, qualified, and prepared to get your support underway.
Below, you’ll find answers to some common questions about your support, or feel free to give us a call at
+447946660929
.
Will my support be provided in a discreet manner?
Absolutely! Your support is fully discreet and confidential, and we will always seek your permission before sharing any of your information.
Where can I access my support?
Typically, your support is provided on campus; however, we’re flexible and can assist you wherever it’s most convenient. Please feel free to discuss your preferences with us or your Support Consultant.
Can I change my support consultant?
Absolutely! Switching your support is simple and seamless—just reach out to us, and we’ll take care of everything else.
What does your mentor do?
Our Mentor Support is customized to meet your unique needs. In general, we help you with:
Recognizing and overcoming learning obstacles
Organizing your time and staying on track
Boosting motivation and building confidence
Guiding you to access academic support and advice
Navigating course requirements (such as contributing in seminars or delivering presentations)
Adapting to change and managing challenging emotions
Handling difficult social interactions
Enhancing your social and communication skills
Clarifying what is expected from your course
Achieving a balanced work/life dynamic